Exchanges

HOW TO MAKE AN EXCHANGE

After the shipping date, you have 8 days to exchange your purchase at caju-store.com. CAJU does not cover the costs of changing sizes and/or articles. **

To begin the exchange process, you must contact us by email. The email must list the following information:

  • order number (example: #02024) *
  • name under which the order was placed (example: Ana Silva) *
  • part size to change *

* Required fields

After sending the email, you must send the order to Travessa Helena Vieira da Silva, 11 4450-429, Leça da Palmeira (Portugal) and include your proof of purchase – purchase receipt in the installment.

** Shipping costs are borne by the customer.